Refund Policy

Customers may request a refund of the original purchase price under the conditions described below. Refunds are issued to the original payment method.

Refund requests must be submitted within seven (7) calendar days from the date of purchase. Requests received after this window are not eligible for refund.

To request a refund:

• Email amplopagamentos@gmail.com from the address used at purchase
• Include your order ID or transaction reference
• Briefly describe the reason for the refund request
• Contact support before initiating any payment dispute with your bank or card issuer

All refund requests must be submitted through our official support channel. Disputes filed without first contacting support may delay processing.

Approved refunds are typically processed within 5–10 business days. The time required for funds to appear in your account depends on your payment provider.

For refund requests or questions, contact amplopagamentos@gmail.com or call (31) 9660-3904. Response time is within 24 business hours.